Every booking.Every location.One screen.

GlowOps connects LINE booking, team operations, customer records, scheduling, and business insights for appointment-based beauty and wellness businesses.

Built for appointment-based beauty, aesthetics, and wellness businesses in Thailand. Simple for customers. Powerful for teams.
No credit card required · Limited pilot spots for 2026
GlowOps Staff Hub
Today's Appointments
0
Confirmed
0
Revenue
฿0
Booking Performance — this week
May S. — Facial Treatment
10:30 · Sukhumvit
Chalinee W. — Laser
11:15 · Thonglor

The problems businesses live with every day

01
Scattered customer conversations
Staff manually search across LINE and separate systems just to find one customer’s history.
02
Manual scheduling
Checking availability by hand slows replies and causes booking conflicts.
03
Limited business visibility
Owners can’t clearly see spending, repeat visits, demand, or performance.
The GlowOps Solution

One connected journey, from first message to final report

LINE or Web
Location & Service
Staff Preference
Slot Availability
Confirmation
Analytics
Features

Everything a business needs, working together

Smart LINE Booking
Customers book entirely inside LINE — pick a location, choose a service, select any staff or a preferred one, and confirm an available time. Rescheduling works the same way.
Hi! I’d like to book a facial at the Sukhumvit location.
Sat 10:30 AM with Dr. Anong is open. Confirm?
Yes, please!
Staff Hub
Manage appointments, services, availability, breaks, locations, and exceptions — with clean staff handoff between shifts.
Customer CRM
May S.VIP
8 visitsLast: 12 Jul
Customer Spending Analytics
Total spend, visit count, average ticket, top service, and lifetime value — per customer, location, or date range.
Business Analytics
Bookings, revenue, confirmation and cancellation rates, repeat-customer rate, and staff utilization at a glance.
Intelligent Automation
“Rules first. AI when it matters.”
Predefined rules handle everyday requests instantly — AI steps in only for unclear, complex, or natural-language conversations.
How It Works

From a LINE message to a confirmed booking

STEP 1
Customer starts on LINE
The conversation begins on the business’s existing LINE account — no new app for the customer to install.
Roadmap

The next 12 months

Four clear stages that make business work simpler, protect revenue, and prepare every location to grow.

Already delivered
Apr – May 2026
Shaped with owners

Designed around sessions with real business owners, not assumptions.

June 2026
Tested before launch

Simulated customer conversations check every release before it ships.

July 2026
Live in production

Running on AWS with automated releases, nightly backups and a tested recovery plan.

August 2026
Open to try

A 3-day guided demo workspace, with no card or sales call required.

Where we are now

Choose a stage to see the improvements businesses receive and the rollout milestone we are working toward.

Next: expand across more business types
Pilot stage · August 2026
2 businesses in testing
Core booking flow live

What businesses gain · Q1: Every booking stays organized and dependable throughout a busy business day.

Where we are now
2 businesses in testing
Rollout milestone
Target: 49 business locations
Next stage
Next: expand across more business types

Roadmap milestones are forward-looking targets and may change as we learn from pilot businesses.

Under the Hood

One engine behind every channel

This is the real GlowOps pipeline — every node below is a service running in production right now. Tap any node to see what it actually does.

Channels
Gateway
Orchestrator
Engines
Outcomes
What runs here
LINE

Customers chat with the business's own LINE Official Account. Webhook events stream into GlowOps in real time — no new app for the customer to install.

The moving dots trace the exact path through the node you selected — tap another node to follow its flow.

Product Preview

A full admin system, built for businesses

GlowOps
Overview
Appointments
Calendar
Customers
Services
Staff
Locations
Messages
Analytics
Settings
Good morning
Monday, 20 July 2026 · Sukhumvit Location
Today's Bookings
18
Confirmed
16
Revenue Today
฿52,400
Booking Performance
Recent LINE Conversations
Nattaya P. — reschedule request2m ago
Tanaporn K. — booking confirmed11m ago
Upcoming Appointments
10:30 · May S. · Facial Treatment
11:15 · Chalinee W. · Laser
13:00 · Pimchanok R. · Consultation
Customer Spending Summary
Avg. ticket ฿1,850 · Repeat rate 71%
Customer Profile

A complete view of every customer

MS
May S.
VIP
Visits
8
Total Spending
฿24,500
Average Spending
฿3,062
Favorite Service
Facial Treatment
Last Visit
12 Jul 2026
Next Booking
21 Jul, 10:30 AM
Spending trend
“Prefers evening appointments. Sensitive skin — patch test before new products.” — Staff note
Appointment Timeline
Facial Treatment
Sukhumvit
฿3,200
12 Jul
Laser Session
Sukhumvit
฿4,500
02 Jun
Consultation
Thonglor
฿500
18 May
Facial Treatment
Sukhumvit
฿3,200
20 Apr
LINE status: Connected
Phone: 08X-XXX-XXXX
Location history: Sukhumvit, Thonglor
About GlowOps

To help every business operate with more confidence.

GlowOps was created to help growing businesses reduce repetitive administrative work while providing a faster and more consistent customer experience. Instead of forcing businesses to replace LINE, GlowOps works with the channel customers already use.

1
connected workspace
24/7
customer assistance
360°
operational visibility

What businesses gain with GlowOps

Faster customer responses
Reduced repetitive staff work
Fewer booking conflicts
Better customer history
Clear customer spending visibility
Better business performance reporting
More consistent service across locations
Improved repeat-customer management
Pricing

Simple pricing, billed by active location

Each active location is billed separately. Plans scale by staff capacity, connected channels, AI allowance, professional scheduling, reports, and support.

Starter

THB 1,999

per location, per month

A business location starting with LINE, Business Knowledge, and staff-selected appointment times.

Request a demo
  • Up to 2 staff accounts
  • 1 connected channel: LINE
  • Up to 100 approved Knowledge entries
  • Core monthly AI capacity
  • Staff-selected appointment times
  • Basic migration and launch support
Most popular

Standard

THB 3,299

per location, per month

A business location growing repeat bookings while coordinating service professionals and several customer channels.

Request a demo

Everything in Starter, plus:

  • Up to 6 staff accounts
  • Up to 4 supported channels
  • Up to 500 approved Knowledge entries
  • 2x Starter AI capacity
  • Targeted LINE and portal campaigns, scheduling and results
  • Automated rebooking and lapsed-customer follow-ups
  • Birthday and relevant-offer follow-ups
  • Service-professional profiles and assignment
  • Staff-selected and schedule-generated appointment times
  • Basic reports and standard onboarding

Pro

THB 4,299

per location, per month

A high-volume or multi-location operator that needs every supported channel and advanced reporting.

Request a demo

Everything in Standard, plus:

  • Up to 15 staff accounts
  • All 8 channels — some enabled on request
  • Up to 2,000 approved Knowledge entries
  • 4x Starter AI capacity
  • Advanced reports and priority onboarding

Enterprise

Let's talk

Custom channels, usage, integrations, scale, or contract requirements.

Talk to us

Everything in Pro, plus:

  • Custom staff, channel, and AI limits
  • Custom scope
  • Negotiated SLA
Plus a one-time setup fee of THB 1,500 per location, covering migration and launch.
AI capacity is a monthly fair-use allowance per billed location; Knowledge entry limits are per business account. Actual conversation volume varies with message complexity, language processing, Knowledge usage, and model consumption. Unused capacity does not roll over.Supported channels: LINE, Messenger, Instagram, WhatsApp, Viber, Telegram, TikTok, and Web portal. LINE and the web portal connect immediately; the rest are enabled on request, as platform approval and onboarding capacity allow.A service professional is the person delivering the appointment, such as a doctor, therapist, stylist, or spa specialist.

Core capabilities in every plan

  • Business Knowledge and rules-first AI booking
  • Automated appointment reminders
  • Staff Hub, handoff and customer records
  • Package and voucher coordination
  • Business workflow and readiness tracking
Try it yourself

Your business, live in two minutes

Enter four details and we will create a GlowOps workspace with sample services, customers, and bookings. Explore it free for 3 days, with no card required and no automatic billing.

We email you a sign-in link. Your 72 hours start when you first sign in. Live AI and customer channels stay off until you subscribe.

Ready to make business operations feel lighter?

Tell us about your business and the workflows you want to improve. We are preparing GlowOps for pilot business partners.

We reply within one business day — no obligation.
What pilot partners get
LINE-first customer experience
Guided business setup
Pilot feedback partnership
We reply within one business day. GlowOps is currently onboarding a small group of pilot businesses.
Team

The people building GlowOps